Values and Philosophies
Our company has the power to impact others through early interventions in health and education. It underpins everything we do. It is intertwined into our business activities, commitment to our staff and our community initiatives.
Our People are Everything
Without our people we have no company. We take care of each other and ourselves striving to create a positive work culture. As a company and as a team we encourage each other to develop personally and professionally whilst building financial security. We value our health and well being above all else and believe that work should be fun, exciting and challenging.
Raving Fans are Key
Above all else creating ravings fans is our number one goal. We do this by personally improving the health, happiness and well being of our clients. Clients always have a choice and therefore it is our responsibility to consistently provide them with an incredible experience and to treat them with integrity, honesty and respect.
We Step Up
We believe that we have to work together to survive and prosper. We capitalise on opportunities and take full ownership of our success and failure. As a company we believe in freedom and autonomy as well as working as part of a team to achieve a common goal. We celebrate our wins and embrace our set backs as opportunities to learn.
We Value Our Culture
We only hire great people that fit our culture of fun, honesty, integrity, hard work and constant improvement. Our people are friendly, driven and resourceful. They have a sense of humour, attention to detail, a love of learning and an entrepreneurial streak. Our people take initiative, not waiting to be given instruction. We give people opportunities to create an amazing business for themselves. It is their choice what they do with that opportunity.
We understand that to build an amazing, positive culture and brand you need consistency across all business systems. We commit to consistently working within the JKI Style. We understand that there must be one best way at JKI. However we welcome change by valuing common sense. If a better way is demonstrated and proven we will adapt and incorporate it into the JKI best practices.
Constant Innovation and Growth
Growth is crucial. We are committed to proactivity in all aspects of the business. We do not rest on our laurels and are constantly pushing the limits of what we can achieve as individuals and as a company. We believe in constant improvement as individual and as a remedial massage company.
Patient Centered Care
Profit is never to be at the expense of quality or over-servicing of the our clietns. A fair margin resulting in a business profit is the key measure of whether we are providing our customers with services and products they love and working with the intent for client-centered care and constant business growth.
We believe everyone should share in the success of the company. This is achieved though outcome based incentives and profit-share schemes. It is essential that each team member feel they have ownership over their business.
No Glass Ceiling
Remaining in the industry long-term is one of our core motivators. We believe that each and everyone has the right to see a clear pathway to achieving their career goals. They need to feel like they belong to a supportive team that provides them with that they need to excel. With hard work and the right attitude anything is possible. Promotions and transfers from within will always be our preference. We encourage open communication so that as individuals we know that we can all make a difference.
Rewarding the right outcomes ensures our company and our people thrive. Incentives are no substitute for the hard work, discipline and training it takes to achieve outcomes and behavioural change. Incentives are based on measurable and reliable outcome-based KPI’s. We work efficiently and give everything we’ve got because we understand the bigger picture.
Play the Game Better than Anyone
At Just Knead It, we are the best in the remedial massage business. We look inwards to improve our performance. External factors are irrelevant and profit is simply a measure of how well we play the game. We play it better than anyone else.
We Play Fair
JKI people live by the philosophy of equality. We believe that every individual has equal rights, basic liberties and equal access to offices and positions. There is no ‘them and us.’